There are many services outsourced to India. Here some of the most common one’s:
Call Center work: Especially companies in English speaking countries, will set up call centers or outsource their work to call center companies in India. The subcontinent boasts of a large English speaking labor force.
Software development: The Indian industry and the government as well have a focus on the IT sector. Therefore there are many IT companies big and small in India. They can develop mobile apps, web applications, software tools, and many other things.
Especially interesting is the development of cloud-based solutions via companies in India because these kinds of works are location independent.
Virtual Assistant: Many people in Europe might want to have people to do their standard tasks, like making appointments, writing standard Emails, and many more. A virtual assistant from India can help here. They will do all kinds of work for you.
Testing services: Nowadays more and more testing services are offered on the subcontinent. This is because it usually needs a great number of well-trained testing engineers to get the work done. And in India, they are readily available. It might be difficult to find 100 testing engineers in one go in a European country or in the US, in India it will be possible.
Server management: Servers need to be monitored 24/7, i.e all the time around. It will be very expensive to maintain such a service in a western country, as it is a work which does not need that much experience. So hiring a dedicated server maintenance team in India can be a good idea.
Accounting services: Large companies have a lot of accounting work to do. Most of the time it is standard work, which can be handed over to outsourcing companies.
Legal work: Some legal tasks are tedious, many hundreds of pages need to be researched. A law fresher and lawyers with a few years’ experience have rather low salaries in India and are happy to do this kind of work in their beginning years. Whereas it might be too expensive to do it in a western country as even a junior lawyer will get a high salary and the costs would become too high for clients.
Dedicated IT Staff: Some software companies, web agencies, and IT departments face challenges to hiring developers in their own countries, as there is sometimes a shortage of experienced programmers. In that case, they will hire developers on a long-term basis abroad. India has a large pool of software talent, so the subcontinent has become a place of choice to hire developers that way. This company offers these kinds of services: Your software developer works in our premises in India (Disclaimer: I own and run this company)
There are many types of works that can be outsourced to India. Some are more ideal, some less. Always check whether it makes sense to outsource it, or whether it is better to do it locally.